Data deletion

You can delete data Kleos holds about you at any time. These instructions apply to Kleos users and to people who connected any account to Kleos — including Facebook, Instagram, Threads, LinkedIn, Google, YouTube, X, Pinterest, TikTok, Webflow, WordPress, Shopify, Wix, HubSpot, Ghost, Mailchimp, Kit, Klaviyo, ActiveCampaign and beehiiv.

Remove a connected account

1. Sign in to Kleos and open Settings → Integrations.
2. Open the connection and choose Disconnect. Kleos immediately deletes its stored access tokens and cancels any scheduled publishing through that account.
3. Optionally revoke Kleos in the platform too: Facebook → Settings & privacy → Settings → Business integrations; LinkedIn → Settings → Data privacy → Permitted services; Google → myaccount.google.com/permissions; X → Settings → Security and account access → Apps and sessions.

If you remove Kleos from Facebook’s Business integrations, Meta notifies us automatically and we delete the stored connection for your account.

Delete your Kleos account

Sign in to Kleos and open Settings → Your data, then Delete my account. Type your email address to confirm. Your profile is deleted, you're signed out everywhere and removed from every workspace, right away. If you're the only owner of a workspace you need to make someone else an owner, or delete the workspace, first. Work you did for a workspace stays with it, without your name.

Delete a workspace

Workspace owners can delete a workspace themselves under Settings → Your data → Delete this workspace, by typing its name to confirm. The subscription is canceled and connected accounts are disconnected at once, and everyone in the workspace loses access. For 30 days the owner can restore it (with the link in the email we send, or by emailing support); after that everything is deleted for good: businesses, buyers, knowledge and claims, posts, articles, newsletters, videos, images, AI-visibility checks and files in storage. We email the owner when it is requested and again when it is done.

Before deleting, you can download a copy of everything from the same page: a ZIP of JSON, Markdown and CSV files, emailed as a link that works for 7 days. Exports work even after a subscription has ended.

If you can't sign in, email clio@new-odyssey.com from the address you sign in with and we will help. We confirm within 7 days and complete deletion within 30 days.

What we keep

Only what the law and accounting require: invoices and payment records (including the workspace's billing identifiers at Stripe), a record that the workspace existed, usage totals, and an activity log with names, email addresses and other personal details removed. Backups held by our hosting provider expire on its standard schedule.

What gets deleted

• Access and refresh tokens for connected platforms, and the list of pages, sites, locations or audiences you selected.
• Search Console and Google Analytics data imported for your businesses.
• Your account and workspace membership and, for workspace deletion, all content, generated media, brand knowledge and exports.

Content already published to a third-party platform stays on that platform; delete it there if you want it removed.